Report a problem to DMDrop support
Contact our engineering and creator success team.
The short answer
Our dedicated support team is here to ensure your creator business runs smoothly. Here is the fastest way to get help.
Information to include
- Your creator handle (e.g.,
@yourname). - The specific feature (Comment-to-DM, digital product checkout, Stripe payout).
- A screenshot or screen recording of the error message.
- The affected Instagram post link or customer order ID if applicable.
Contact channels
Email us directly at support@dmdrop.store or use the in-app chat bubble on your DMDrop dashboard.
Verified by DMDrop · Need help? Email support@dmdrop.store