Troubleshooting sign-in issues
Solutions for login errors, OAuth redirects, and two-factor authentication.
The short answer
Most sign-in issues can be resolved by checking your authentication method or resetting your credentials.
Check your authentication method
Make sure you use the same authentication provider you registered with (Email & Password, Google, or Apple). Using different providers with the same email may create separate profiles.
Clear browser cache or try Incognito
Browser extensions or cached sessions can occasionally interfere with OAuth handshakes. Try opening DMDrop in an Incognito window or private tab.
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